How It Works

No developers. No hardware. You're live before lunch.

One call. We handle setup, card design and staff training. Your customers start earning stamps the same day.

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For Shop Owners

Getting set up

Everything happens on your onboarding call. We do the heavy lifting.

1

Book your 30-minute onboarding call

Pick a time that works for you. We'll call you, walk through KN Loyalty, understand your business and set up your stamp card — customised with your logo, brand colours and reward rules.

2

Your branded digital stamp card goes live

We create your digital loyalty card with your branding and set your reward structure — e.g. “Buy 9 coffees, get 1 free.” You'll receive a unique QR code to display at your counter or share online.

3

Your team logs in to the Staff Portal on any device

No app download needed. Staff open the KN Loyalty Staff Portal in any browser on any phone or tablet. Adding and redeeming stamps takes seconds.

4

Start tracking, analysing and growing

Your dashboard is live from day one. See customer visits, peak times, top regulars and the impact of your loyalty programme — all in real time from your phone or laptop.

For Your Customers

Zero friction from day one

No app download. No account creation. Just scan, enter a name and email, and their loyalty card is in their wallet instantly.

1

Customer scans your QR code

Display your QR code at the counter, on your window, or share it online. Any customer can scan it with their phone camera.

2

They enter their name and email

A simple form — just name and email (or phone number on the Growth plan). Takes under 20 seconds.

3

Card added to Apple or Google Wallet instantly

One tap and their loyalty card is saved to their wallet — the same place as their bank cards and boarding passes. They'll never lose it.

4

On every visit, staff tap to add a stamp

The customer opens their wallet and shows the screen. Your staff tap once to add a stamp. When they hit their goal — redeem with one tap.

FAQ

Common questions

No app needed. The card is added directly to Apple Wallet or Google Wallet when they scan your QR code. It's the same process as adding an airline boarding pass or concert ticket to their wallet.

We'll discuss your business, set up your stamp card design with your branding, configure your reward rules (e.g. "10 stamps = 1 free"), and make sure your team knows how to use the Staff app. Most shops are scanning their first customer within the hour.

They open their Apple Wallet or Google Wallet and show the branded loyalty card. It shows their current stamp count, how many more they need, and a QR code for staff to scan. It updates live every time a stamp is added.

Yes. The Staff app works on any smartphone or tablet — iOS or Android. You don't need a dedicated device or any special hardware. Any phone your team already has will work perfectly.

Ready to go live in 30 minutes?

Book your free onboarding call and we'll have your digital loyalty programme set up and running by the end of the call.

Book Your Free Demo Call →