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Analytics & Tracking

Finally know who your customers are — and when they visit

Real-time dashboards, visit history, peak hours, customer lifetime value. The insights that big brands take for granted — now available to you.

Book a Free DemoAll Features
100%
Customer visits tracked automatically
Live
Dashboard updates in real time
1
Dashboard for all locations
35%
Average increase in repeat visits after 90 days
Your Dashboard

A live view of your entire business

No spreadsheets. No guesswork. Just a clear, live picture of who your customers are, when they visit, and what keeps them coming back.

📊

Individual customer visit history

Click on any customer to see every visit they've ever made — dates, stamps given, rewards redeemed, and notes.

🕐

Peak hour & day analysis

See exactly which hours and days bring the most footfall. Staff smarter, plan promotions better, and stop being caught off guard during a rush.

👑

Top customer leaderboard

See your most loyal regulars ranked by visit count and lifetime value. Reward them, recognise them, and make sure they always feel special.

📉

At-risk customer alerts

Customers who haven't visited in a while are automatically flagged — so you can send a targeted push or email to bring them back before they're gone.

KN Loyalty portal dashboard showing customer analytics and visit trends
What You Can Track

Every metric that matters

Visit frequency

How often each customer visits — weekly, monthly, or sporadically. Identify your true regulars vs occasional drop-ins.

Customer lifetime value

Understand which customers are worth the most to your business over time and focus your retention efforts accordingly.

Redemption rates

See how often customers actually redeem rewards — a key indicator of whether your loyalty incentive is compelling enough.

New vs returning

Track how many customers are brand new each week vs how many are returning regulars. The ratio tells you a lot about your business health.

Campaign performance

When you send a push notification or email campaign, see exactly how many customers it brought back in the following 7 days.

Location comparison

On the Growth plan, compare performance across all your locations side by side — visits, stamps, redemptions, and new member growth.

See your dashboard live in a demo

We'll show you exactly what your analytics will look like from day one.

Book Your Free Demo Call →